Gulberg Resident Facilitation Center (RFC) serves as a one-window solution for residents’ concerns and services.
Established in 2020, RFC acts as a bridge between residents and management for smooth community operations. Residents can lodge complaints, queries, or suggestions via phone, WhatsApp, or in-person visits.
RFC efficiently coordinates complaints, forwarding them to relevant departments for timely resolution. An automated tracking system assigns unique IDs to each complaint, ensuring transparency and updates. Urgent issues are prioritized through direct engagement with concerned departments for quick action.
Key Services Offered at RFC:
- Complaint lodging and tracking via phone, WhatsApp, and in-person.
- Automated complaint tracking with real-time updates.
- Home Maintenance Services including electrical and plumbing repairs.
- Billing services for utilities, service charges, and installment plans.
- Online bill payment and installment options for resident convenience.
- Community updates via notice boards and WhatsApp announcements.
- On-site Pakistan Post Office Desk for postal and parcel services.
Contact RFC at 📞 051-2745700-3 or 📱 0343-1911194 for assistance and service inquiries.