Gulberg Resident Facilitation Center (RFC) serves as a one-window solution for residents’ concerns and services.
Established in 2020, RFC acts as a bridge between residents and management for smooth community operations. Residents can lodge complaints, queries, or suggestions via phone, WhatsApp, or in-person visits.
RFC efficiently coordinates complaints, forwarding them to relevant departments for timely resolution. An automated tracking system assigns unique IDs to each complaint, ensuring transparency and updates. Urgent issues are prioritized through direct engagement with concerned departments for quick action.
